Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

How to Create and Use SMS Templates

Learn how to create, save, and manage reusable SMS templates in the TNZ Dashboard. Save time and ensure message consistency for your campaigns.

Dashboard SMS

Connecting TNZ with Make

Use TNZSMS in Make Scenarios

Installation

Email Delivery Result Codes

Understanding email delivery result codes and what these mean

Email

Invoicing Preferences & Cost Centres

An explanation of invoice itemisation options for enterprises

Admin

Managing API Users and Authentication (API Keys and Auth Tokens)

Learn how to create, manage, and authenticate API users. Understand the difference between API Keys and Auth Tokens and how to use them securely.

Developers

Understanding 10DLC for SMS to the USA

Sending SMS to the United States from NZ or Australia? Learn about the 10DLC standard, why its essential for deliverability, and how to get compliant.

SMS

Testing Your Integration: Simulating SMS, Voice, and Fax Messages

Learn how to simulate sending SMS, Voice, and Fax messages with TNZ. This guide explains how to simulate both successful and failed messages using our API test mode and designated dummy numbers, allowing you to validate your integration without cost.

Developers

SMS Delivery Result Codes

Understanding SMS delivery result codes and what these mean

SMS

Troubleshooting Missing SMS: Messages Not Appearing on Recipients Mobile Device

If your SMS messages show as delivered but are not appearing on the recipients phone, the number may have been blocked on the device. Learn how to identify and resolve this issue.

SMS

SMS Limitations

Limits when sending SMS Messages (API, Dashboard, Email-to-SMS)

SMS

TNZ Calendar & Reminder Automation

Automatically send appointment reminders with TNZ Calendar, Outlook, Office365, Google and Gmail.

Installation SMS

Email Signatures with Email-to-SMS

Managing Your Email Signature When Sending Email to Text Messages

SMS