Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

How to Block Unwanted Callers to Your TNZ Number

Learn how to block unwanted calls, scams, or nuisance callers from reaching your TNZ business phone or fax number using the Inbound Opt-Out List.

Voice Dashboard

Using the Address Book in the TNZ Dashboard for SMS Messaging

Manage your contacts efficiently with the TNZ Dashboards Address Book. This feature allows you to import contacts from spreadsheets, personalise messages, and easily select recipients for SMS broadcasts, all within your online account.

Dashboard SMS

How to Find Your TemplateID

A quick guide on how to locate the unique Template ID for your saved SMS, Email, Voice, and Fax templates in the TNZ Dashboard for API and integration use.

Dashboard

How To Send Voice Broadcasts (VoiceCast/Text-to-Speech)

Sending Voice Broadcasts using the Dashboard with personalisation and more!

Voice Dashboard

How to Create and Use Email Templates

Learn about HTML and Plain-Text email templates in the TNZ Dashboard. Improve your email campaigns with pre-headers, personalisation, and more.

Email Dashboard

How to Create and Use SMS Templates

Learn how to create, save, and manage reusable SMS templates in the TNZ Dashboard. Save time and ensure message consistency for your campaigns.

Dashboard SMS

Connecting TNZ with Make

Use TNZSMS in Make Scenarios

Installation

Email Delivery Result Codes

Understanding email delivery result codes and what these mean

Email

Invoicing Preferences & Cost Centres

An explanation of invoice itemisation options for enterprises

Admin

Managing API Users and Authentication (API Keys and Auth Tokens)

Learn how to create, manage, and authenticate API users. Understand the difference between API Keys and Auth Tokens and how to use them securely.

Developers

Understanding 10DLC for SMS to the USA

Sending SMS to the United States from NZ or Australia? Learn about the 10DLC standard, why its essential for deliverability, and how to get compliant.

SMS

Testing Your Integration: Simulating SMS, Voice, and Fax Messages

Learn how to simulate sending SMS, Voice, and Fax messages with TNZ. This guide explains how to simulate both successful and failed messages using our API test mode and designated dummy numbers, allowing you to validate your integration without cost.

Developers