Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

How to Create and Use Email Templates

Learn about HTML and Plain-Text email templates in the TNZ Dashboard. Improve your email campaigns with pre-headers, personalisation, and more.

Email Delivery Result Codes

Understanding email delivery result codes and what these mean

Setting Up Your Domains DNS For TNZ Email

A Step-by-Step Guide to Configure Your Domain for Seamless Email Delivery

SPF and DNS Errors

What is SPF? Troubleshooting SPF email bounces.

Tracking Messages using the Reference Field

Using the Reference to find and allocate messages

How To Send Email Broadcasts

Sending Email Broadcasts with personalisation, opt-outs, and more!

Message Personalisation

Automatically personalise your Email, SMS and Voice messages

Unsubscribe Option for Emails

Adding and managing opt-out/unsubscribe requests