Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

SMS Geographies and Pricing Tiers

Understanding Text Pricing and Access for New Zealand, Australia and International Numbers

Bulk Import of User Email Addresses

Import a list of users authorised for sending messages

Change My Billing Preference

Adjusting your payment method

Linking Existing Accounts

Merging or linking accounts

Change My Invoice Email Address

Update the email address that receives invoices

Changing My Plan

Upgrade or downgrade your plan by contacting our Support team

Deleting My Account

How to cancel your TNZ service subscription

Paying TNZ Group

Bank Account details, Direct Debit and Credit Card payment options

Update My Credit Card Details

Change the credit card used for payments

Invoicing Preferences & Cost Centres

An explanation of invoice itemisation options for enterprises

Company Details

Official TNZ Group Limited company details, including GST/IRD numbers, postal address, and banking instructions for New Zealand and Australian clients.

Cannot Log Into The Dashboard due to Session Expiration error

When logging into the Dashboard, if youre seeing the This may be due to session expiration, private browsing, or disabled third-party cookies error, read this article to learn why.