Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

Login Suspended

How to resolve the Login Suspended error when logging into the TNZ Dashboard

Dashboard

Updating Your Dashboard Password

Steps to change your dashboard logins password

Dashboard

How to Find Your TemplateID

A quick guide on how to locate the unique Template ID for your saved SMS, Email, Voice, and Fax templates in the TNZ Dashboard for API and integration use.

Dashboard

Using the Address Book in the TNZ Dashboard for SMS Messaging

Manage your contacts efficiently with the TNZ Dashboards Address Book. This feature allows you to import contacts from spreadsheets, personalise messages, and easily select recipients for SMS broadcasts, all within your online account.

Dashboard SMS

How to Block Unwanted Callers to Your TNZ Number

Learn how to block unwanted calls, scams, or nuisance callers from reaching your TNZ business phone or fax number using the Inbound Opt-Out List.

Voice Dashboard

Configuring SMS Reply Email Notifications

Adjust the email address that receives a notification when a mobile replies to your SMS messages.

Dashboard SMS

Creating Address Book Contacts

Create contacts manually or import contacts using a spreadsheet

Developers Dashboard

Dashboard Address Book Ownership

Set the ownership and viewing rights of Address Book contacts and groups

Dashboard

Adding a new User

Create a new user for sending messages and viewing reports

Dashboard

Changing Key Account Details

Updating account contacts and invoicing contacts

Admin Dashboard

Configuring Email Notifications

Enable or disable email notifications for failed messages or received replies

Dashboard

Creating and Using Custom TNZ MessageLink Landing Pages

Learn how to configure the [[CustomPage]] command and set up landing page templates

Installation Dashboard SMS