Adding a new Dashboard login
Create a new TNZ Web Dashboard login for a user, set login levels and MFA, and resend the welcome email so they can track usage, invoices and messages.
Introduction
The Web Dashboard is a useful tool for tracking usage, viewing and paying invoices, managing users and services, viewing messages and more.
Each user can have their own dashboard login, tied to their email address.
⚙️ Setting Up a New User
Steps to set up a new user:
| 1. Log into the dashboard at my.tnz.co.nz using your existing login. |
| 2. Select Users from the menu. |
| 3. Click Create to create a new user, or click on a user to add a Login for an existing user. |
| 4. Configure the login on the 'Web Login Options' tab. |
The options specified are:
| Option | Example | Description |
|---|---|---|
| Enable Web Login | Yes | Enables the login |
| Login Email | mary.john@domain.com | The login username |
| Login Level | Department | The rights of this login (see the below section for information) |
| Login Mobile | 021000001 | The users's mobile number (used for MFA/OTP secure logins) |
| Friendly Name | Mary John | The user's name |
| Default Page | Dashboard : Profile - Dashboard | When logging in, this page is displayed first |
| Send Welcome Email | Yes | Sends an email notification to the new user with their dashboard login credentials |
| New Password | aB62@8!jaQla | Sets a new password for the login user |
🔑 Login Level Explanation
The Login Level controls how much of your account a user can see and edit. Levels run from full account access down to a single user's own information.
| Login Level | Description |
|---|---|
| Account | Admin level login - can view and edit all users, messages, contacts |
| SubAccount | Second tier login - can view and edit information owned by their SubAccount and levels below |
| Department | Third tier login - can view and edit information owned by their Department and associated users |
| End User | Lowest tier login - can view and edit information owned by their login only |
📧 Resending the Welcome Email
Need to send a user their login details again? You can resend the welcome email to an existing user at any time:
| 1. Log into the dashboard at my.tnz.co.nz using your existing login. |
| 2. Select Users from the menu. |
| 3. Click on the user, then open the 'Web Login Options' tab. |
| 4. Set Send Welcome Email to Yes (you can set a New Password at the same time if needed). |
| 5. Click the Update button. |
The user receives an email with their dashboard login credentials.
Topics: Dashboard