Security, privacy and service information to help you review TNZ.
REQUEST INFORMATIONCheck the current status of TNZ services and read updates about incidents.
VIEW SERVICE STATUS (opens in a new tab)TNZ processes and stores data at sites in Auckland and Sydney, as set out in our Privacy Policy.
We use the message and contact data you provide to deliver TNZ services and produce reports. Your data is not resold.
Our Privacy Policy outlines how TNZ tests its services and restricts access to data. An additional Server Security Policy is available on request.
The public TNZ Status page is updated with any planned and unplanned incident updates.
Our Security Policy covers sensitive data, access controls, and where data may be used and stored.
TNZ regularly tests and updates its services to help keep them secure. Detail available on request.
Access separation is available for API and Dashboard users, providing businesses with clear boundaries for each user's privileges.
Unique Retention options are available, or request that TNZ purge message content upon completion.
Our Privacy Policy explains what information we collect, why we collect it, where we process it, and your privacy rights.
Contact the TNZ Data Protection Officer if you want to access, correct, export or erase your data. You can also ask TNZ to restrict how it uses your data where that right applies.
TNZ has data sites in Auckland, New Zealand and Sydney, Australia. We may hold some data at both sites for business continuity and redundancy, or at one site when data sovereignty requires it.
If you have data location requirements, tell us which services and data they cover.
How long we keep data depends on the service, why the data is needed, and any legal requirements. The Privacy Policy explains when you can ask us to erase it.
Read our public policies and service guides. Contact us if the document you need is not available online.
Choose the type of request and tell us which TNZ services it covers.
Contact us for approved documents or help with a security questionnaire or supplier review.
CONTACT TNZContact the TNZ Data Protection Officer to access, correct, export or erase data, or to raise a privacy concern.
CONTACT THE DPO
