Secure messaging for financial services
Keep customers informed, protect sensitive communications and spend less time on routine messages with TNZ.
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SOLUTIONS | FINANCIAL SERVICES
Clear, secure communication for financial services
Financial institutions handle sensitive information, work within strict regulations and need to respond quickly when customers need help. TNZ provides messaging tools for secure customer updates, routine notifications and timely support.
Automated payment reminders
Late payments disrupt cash flow and create more administrative work. SMS and email reminders prompt customers before a payment is due or after it becomes overdue.
Useful customer updates
Send customers relevant updates, reminders and support messages by SMS or email. Regular, personalised contact keeps them informed without adding repetitive work for your team.
Information and data security
Financial institutions must meet requirements such as PCI-DSS and GDPR when handling customer data. TNZ messaging provides secure channels that can support those compliance obligations.
Transaction alerts for faster fraud response
Send transaction alerts as activity happens so customers and fraud teams can spot suspicious transactions and respond sooner.
Popular financial use cases
Phone number verification
Send a verification code by SMS or voice call. The customer enters the code to confirm that the phone number belongs to them.
Payment status notifications
Tell customers when a payment succeeds or fails, or when a due date is approaching. For example: "Your payment has failed. Please contact us."
Loan status updates
Keep customers informed as their loan application progresses, so they know what has happened and what comes next.
Payment reminders
Remind customers about upcoming payments and overdue invoices to reduce late payments and support steady cash flow.
Financial crime education
Share practical advice about current scams and explain how customers can protect their accounts and money.
Transaction alerts
Send SMS alerts for events such as large transactions, withdrawals or activity that may be suspicious.
Two-factor authentication
Add another check to online sign-ins with one-time passwords sent quickly by SMS or voice.
Document delivery
Deliver sensitive documents such as loan agreements or account statements through a secure channel with an audit trail.
Connect TNZ with your financial tools
Use direct integrations with Microsoft Excel, Google Sheets, Iress Xplan, Pipedrive, Auth0 and Power Automate.
VIEW INTEGRATIONS SUPPORT FOR:-
Microsoft Excel
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Google Sheets
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Iress Xplan
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Pipedrive
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Auth0
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Power Automate
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