Cannot Log Into The Dashboard due to Session Expiration error

When logging into the Dashboard, if youre seeing the This may be due to session expiration, private browsing, or disabled third-party cookies error, read this article to learn why.

When logging into the Dashboard, if you are seeing this error:

You've been logged out.

This may be due to session expiration, private browsing, or disabled third-party cookies.

To continue, log in again or adjust your browser settings.

There are three possible causes and solutions:

Session Expiration

You have been inactively logged in for too long. The Dashboard has logged you out for security reasons.

Solution: Log in again to access the dashboard.

Private Browsing/Incognito Mode

Your browser is set to Private Browsing and is not allowing the Dashboard to store a session cookie.

Solution:

1) Disable Private Browsing, or

2) Enable Third-Party Cookies in Private Browsing/Incognito Mode - Click then Settings, 'Privacy and security', 'Third-party cookies' then click 'Allow third-party cookies'

Third-Party Cookies

Your browser has disabled third-party cookies. 

Solution: Click then Settings, then 'Privacy and security', and enable storage of third-party cookies.


Topics:   Admin Dashboard

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