Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

Fax Limitations

File limits when sending Email-to-Fax and Fax API messages

Fax Communication Error Result

Communication Error (NC) fax result

Fax Automated Retries

Automate reattempting of failed fax transmissions

Tracking Messages using the Reference Field

Using the Reference to find and allocate messages

Document Types Supported for Faxing

File types include PDF, DOC, DOCX, TIF, BMP, HTML, etc.

How To Send Email-to-Fax Messages

A guide to sending Faxes via Email

Changing The Email Address For Receiving Faxes

Update your inbound fax numbers email address using the online Dashboard

Number Porting

Information and tips on number portability in New Zealand and Australia

Receiving Faxes As PDF or TIF

Adjust your Internet Fax file type

Send A Fax Using The Dashboard

How to send a simple fax via the TNZ Dashboard

Preventing Toll Fraud

Limiting Toll Fraud (API Spamming) with proactive blocking techniques

Fax Delivery Result Codes

Understanding fax successes and fax failures and what these mean