Tracking Messages using the Reference Field

Using the Reference to find and allocate messages

A message's Reference can be used for tracking across the product suite, from Email notifications, to API Webhooks, to Monthly Billing Reports.

When sending Email-to-SMS, Email-to-Fax, Email-to-Voice and Email-to-IM messages, the Reference is the email's Subject.
When sending using the Web Dashboard, the Reference is set when loading a new message.
When using the API, there is a Reference parameter that can be set.

For specific information on how you can track the Reference in your particular configuration, you can contact Support by clicking the link below.

 


Topics:   Voice Email Fax SMS

Start your free trial today!

Ready to revolutionise your messaging?
Connect with people anywhere - boost engagement, responses and conversations.

20 credits over 14-days. No obligation. No credit card required.