Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

Dashboard Address Book Ownership

Set the ownership and viewing rights of Address Book contacts and groups

Dashboard

Fax Delivery Result Codes

Understanding fax successes and fax failures and what these mean

Fax

SMS Geographies and Pricing Tiers

Understanding Text Pricing and Access for New Zealand, Australia and International Numbers

Admin SMS

Voice/TTS Delivery Result Codes

Understanding VoiceCast & Text-to-Speech delivery result codes and what these mean

Voice

Creating Address Book Contacts

Create contacts manually or import contacts using a spreadsheet

Developers Dashboard

Connecting Jotform to TNZ for Automated SMS Notifications

Easily connect Jotform to TNZ for instant, automated SMS notifications. Learn how to configure the TNZ API details and Jotform WebHooks.

Installation

Configuring SMS Reply Email Notifications

Adjust the email address that receives a notification when a mobile replies to your SMS messages.

Dashboard SMS

How to Block Unwanted Callers to Your TNZ Number

Learn how to block unwanted calls, scams, or nuisance callers from reaching your TNZ business phone or fax number using the Inbound Opt-Out List.

Voice Dashboard

Using the Address Book in the TNZ Dashboard for SMS Messaging

Manage your contacts efficiently with the TNZ Dashboards Address Book. This feature allows you to import contacts from spreadsheets, personalise messages, and easily select recipients for SMS broadcasts, all within your online account.

Dashboard SMS

How to Find Your TemplateID

A quick guide on how to locate the unique Template ID for your saved SMS, Email, Voice, and Fax templates in the TNZ Dashboard for API and integration use.

Dashboard

How To Send Voice Broadcasts (VoiceCast/Text-to-Speech)

Sending Voice Broadcasts using the Dashboard with personalisation and more!

Voice Dashboard

How to Create and Use Email Templates

Learn about HTML and Plain-Text email templates in the TNZ Dashboard. Improve your email campaigns with pre-headers, personalisation, and more.

Email Dashboard