Help Centre

SMS Voice Email Fax Developers Installation Admin Dashboard

Login Suspended

How to resolve the Login Suspended error when logging into the TNZ Dashboard

Configuring Email Notifications

Enable or disable email notifications for failed messages or received replies

Update My Credit Card Details

Change the credit card used for payments

Resolving the Account Suspended Login Error

Why Am I Seeing an Account Suspended Error?

Creating Address Book Contacts

Create contacts manually or import contacts using a spreadsheet

Configuring SMS Reply Email Notifications

Adjust the email address that receives a notification when a mobile replies to your SMS messages.

How to Block Unwanted Callers to Your TNZ Number

Learn how to block unwanted calls, scams, or nuisance callers from reaching your TNZ business phone or fax number using the Inbound Opt-Out List.

How to Find Your TemplateID

A quick guide on how to locate the unique Template ID for your saved SMS, Email, Voice, and Fax templates in the TNZ Dashboard for API and integration use.

Updating Your Dashboard Password

Steps to change your dashboard logins password

How To Send Voice Broadcasts (VoiceCast/Text-to-Speech)

Sending Voice Broadcasts using the Dashboard with personalisation and more!

Adding a new User

Create a new user for sending messages and viewing reports

How to Create and Use SMS Templates

Learn how to create, save, and manage reusable SMS templates in the TNZ Dashboard. Save time and ensure message consistency for your campaigns.