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Adding a new Dashboard login

Create a new TNZ Web Dashboard login for a user, set login levels and MFA, and resend the welcome email so they can track usage, invoices and messages.

Introduction

The Web Dashboard is a useful tool for tracking usage, viewing and paying invoices, managing users and services, viewing messages and more.

Each user can have their own dashboard login, tied to their email address.

⚙️ Setting Up a New User

Steps to set up a new user:

1. Log into the dashboard at my.tnz.co.nz using your existing login.
2. Select Users from the menu.
3. Click Create to create a new user, or click on a user to add a Login for an existing user.
4. Configure the login on the 'Web Login Options' tab.

The options specified are:

Option Example Description
Enable Web Login Yes Enables the login
Login Email mary.john@domain.com The login username
Login Level Department The rights of this login (see the below section for information)
Login Mobile 021000001 The users's mobile number (used for MFA/OTP secure logins)
Friendly Name Mary John The user's name
Default Page Dashboard : Profile - Dashboard When logging in, this page is displayed first
Send Welcome Email Yes Sends an email notification to the new user with their dashboard login credentials
New Password aB62@8!jaQla Sets a new password for the login user

🔑 Login Level Explanation

The Login Level controls how much of your account a user can see and edit. Levels run from full account access down to a single user's own information.

Login Level Description
Account Admin level login - can view and edit all users, messages, contacts
SubAccount Second tier login - can view and edit information owned by their SubAccount and levels below
Department Third tier login - can view and edit information owned by their Department and associated users
End User Lowest tier login - can view and edit information owned by their login only

📧 Resending the Welcome Email

Need to send a user their login details again? You can resend the welcome email to an existing user at any time:

1. Log into the dashboard at my.tnz.co.nz using your existing login.
2. Select Users from the menu.
3. Click on the user, then open the 'Web Login Options' tab.
4. Set Send Welcome Email to Yes (you can set a New Password at the same time if needed).
5. Click the Update button.

The user receives an email with their dashboard login credentials.

Topics:   Dashboard

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