Appointment Reminders

Automated SMS & Email Reminders

With TNZ Messaging Platform, we can help your business to minimise no show appointments by sending automated reminders through SMS/TXT, Emails even voice calls!

What are the types of appointment reminders?

• SMS Reminders - Reminders are delivered straight to the mobile phone. They are received on-the-go and are typically answered within a five minute timeframe. Mobile phones are able to reply to the text message to send a response.
  
  
• Email Reminders - Send reminders via email as a low touch, low cost way of sending reminders automatically. We handle the email delivery and technicalities.
  
  
• Voice Reminders - For the most responsive option, use voice! Reminders are delivered as a live voice call, whereby the recipient answers, listens to the message, and can optionally press a keypad button to confirm their appointment.

How do I text an appointment reminder?

SMS appointment reminders can be submitted using a variety of methods -

• Email to SMS is a simple and effective way to send text reminders. Its as easy as sending an email. The service converts the email into a text message and delivers it to the mobile phone.
  Recipients can reply to the message, which will be delivered straight into your email inbox!
  
  
• Online Dashboard is great for managing larger reminders and tracking contacts, replies, opt-outs and delivery statuses. Store your contacts into our address book system, generate personalised appointment reminders with a few simple clicks. Track deliveries and replies in real-time!
  
  
• SMS APIs are available for integrating SMS into your existing software platforms. Your applications can deliver SMS data to us via HTTP/S POST, SOAP and JSON/XML Rest APIs. The platform allows for flexible reporting - capture delivery reports and replies via email or via a webhook.

How do I make automated appointment reminder calls?

Automated voice appoint reminder calls can be submitted using a variety of methods -

• Email to Voice is a simple and effective way to send reminder phone calls. Send email with Text-To-Speech phrase or Wav/MP3 attatchments, our service converts the email into a voice call and delivers it to the phone.
  
  
• Online Dashboard is great for managing larger reminders and tracking contacts, replies, opt-outs and delivery statuses. Store your contacts into our address book system, generate personalised appointment reminders with a few simple clicks. Track deliveries and replies in real-time!
  
  
• Voice APIs are available for integrating automated voice call reminders into your existing software platforms. Your applications can deliver SMS data to us via HTTP/S POST, SOAP and JSON/XML Rest APIs. The platform allows for flexible reporting - capture delivery reports and replies via email or via a webhook.