SERVICES | SMS | APPOINTMENT REMINDERS

Never Miss an Appointment Again with Automated Reminders!

Keep your schedule on track with TNZ's Appointment Reminder service, designed to reduce no-shows and save your team time. START YOUR FREE TRIAL →

Why Choose TNZ for Appointment Reminders?

Automated and Reliable

Set up your reminders and let our platform do the rest. Whether it's SMS, email, or voice, we ensure your messages are sent on time, every time.

Customisable Templates

Tailor your reminders with our easy-to-use templates or create your own from scratch.

Local Support

Backed by our New Zealand-based support team, we're here to assist you whenever you need it.

Cost-Effective

Keep your costs low with our transparent pricing. Starting at just 10c per SMS, our service is as affordable as it is reliable.

Multi-Channel Capabilities

Reach your clients where they are–via SMS, email, or voice, with seamless integration into your existing systems.

Ease of Integration

No complex setup required. If you can send an email, you can initiate a voice call.

The Value of Appointment Reminders

Using appointment reminders can significantly improve your business efficiency. Sending regular Appointment Reminders has been shown to improve no-shows by 31%.

A randomised controlled study published by BMC Health Services Research in 2010 found that using reminders improved the no-show rate by 3.6% (from 11.4% to 7.8%). The clinic is 31% better off using appointment reminders.

In 2018, the Journal of Primary Care & Community Health found that the lead-time between scheduling is the #1 cause of missed appointments – Appointments made more than one month in advance are between 1.2 and 7.1 times more likely to no-show.

1 Practitioner
30-Minute Appointments
14 Appointments per Day
5 Days per Week, 48 Weeks per Year
$100 Value per Appointment

= 3360 Appointments Annually

3360 Appointments $100 Value per Appointment 3.6% Reduction in No-Shows

Savings: $12,000 per Practitioner per Year

Cost: $336 per Practitioner per Year

ROI: $11,664 per Practitioner per Year
Appointment Reminder Sent To A Mobile

SMS Sending Numbers

Built-In Short Codes

When you send SMS in New Zealand, your messages come from a TNZ Short Code, a 4-digit number like 3003. One is assigned to you automatically based on your message type. It's instant and included in your plan.

Most businesses start here. Built-in Short Codes work well for appointment reminders, alerts, and general business messaging, with no setup required.

Dedicated Short Codes

If you're running keyword campaigns (e.g. "Text INFO to 3003"), want full inbound SMS from any NZ mobile, or are building long-term brand recognition, a Dedicated Short Code gives you exclusive ownership of your number.

Not Sure Which You Need?

Start with a built-in Short Code and upgrade if you need more. Talk to our team, we'll give you an honest recommendation.

Built-In Short Code

Included in your plan

  •  Automatically allocated based on your message type
  •  Ready in minutes
  •  Limited inbound SMS support (restricted to recent replies only)
  •  Mobile pays to reply

Dedicated Short Code

Available as an add-on, view pricing and details

  •  Your exclusive 4-digit or 6-digit number
  •  Full inbound SMS, receive replies from any NZ mobile, anytime
  •  Run unlimited SMS keyword campaigns (e.g. "Text INFO to 3003")
  •  Build consistent brand recognition across all your messages
  •  Choose Standard Code or Free-to-Text (free for the mobile to reply)

Automated SMS, Voice & Email Reminders

Simplify your appointment management with TNZ's automated reminder service. Whether you're sending reminders via SMS, email, or voice calls, our platform ensures your clients never miss an appointment, reducing no-shows by up to 90%.

Our $20 Starter Plan Offers You

Experience the difference with a complimentary trial. Discover how our messaging solutions can elevate your business communications. Free Trial. No credit card, no commitment.

Reminders:

  • One platform, one subscription
  • 20 Team Members
  • $0 Set Up Fee
  • $20 Monthly Fee
  • SMS from 10c / SMS Part
  • Voice from 10c / Minute
  • Email from 5c / Email
Ready to Reduce No-Shows?

Start your free trial today!

Start your free trial today and see how TNZ's Appointment Reminder service can streamline your operations and keep your schedule on track.

20 credits over 14-days. No obligation. No credit card required.