Q1 2025 Product Updates: What’s New at TNZ
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News
– 15 Apr, 2025
Q1 2025 Product Updates: What’s New at TNZ
We’ve been busy making improvements across the TNZ platform - from developer tools and dashboards to email, SMS, voice, and integrations. Here’s a round-up of the latest enhancements to help you get the most out of TNZ.
Looking for something specific? We’ve grouped updates by category so you can quickly find what’s relevant to you. And if you’ve got feedback, questions, or want help getting started with any of the new features, just get in touch - our local support team is always happy to help.
1. Dashboard Improvements
Make everyday tasks faster and easier with these updates to the TNZ Web Dashboard.
- Auto-Create SMS Conversations - Automatically open a new conversation when a mobile message comes in.
- Auto-Create Contacts from SMS Keywords - Set up auto-contact creation when someone texts a keyword to your short code.
- Calendar Quick Notify - Running late? Notify all remaining appointments in one click from the calendar view.
- Opt-Out Management - New options let you:
- Apply opt-outs by account, subaccount, or department
- Instantly add failed destinations to your opt-out list
- Email Template Management - Load and manage pre-built email templates directly from the dashboard.
- Modify Email <head> Metadata - Advanced users can now update email metadata via the email builder.
- Activity Tracking for SMS Broadcasts - See message activity (sends, opens, replies) in one table for easier analysis.
- GoHighLevel SubAccount Tracking - View and manage GHL subaccounts directly from the Dashboard.
2. Email Enhancements
More control, better deliverability, and new features for transactional and marketing email users.
- DKIM for Starter Plan – Starter Plan customers can now configure DKIM for better email deliverability.
- MX Backup Service – Our new MX Backup ensures your email continuity during outages.
- HubSpot SMTP Support – Use TNZ Email as your SMTP in HubSpot for better reliability than Outlook.
3. SMS Upgrades
Smarter messaging with improved tools and integrations.
- CLI Tools for Windows – Send SMS directly from your command line with the new TNZSMSCLI app.
- GoHighLevel SMS Attachments – Attach images and files to SMS from GHL; TNZ will convert these to links.
- GHL App Versions – ‘TNZ SMS Basic’ now available for Starter and Unlimited GHL users.
- Automated Gmail Forwarding – Set up Gmail > SMS forwarding rules automatically (previously done manually).
4. Integration Updates
We’ve made it easier to connect TNZ with your existing systems.
- Zapier Public App – TNZ is now officially listed in Zapier, making it simple to trigger SMS, Email, or Voice messages in your Zaps.
- HubSpot SMS Tracking – SMS now uses HubSpot’s Communications API, improving UI and activity syncing.
5. Developer Tools & API
More flexibility and control for developers and power users.
- API: Hide ‘Price’ on Webhooks/Polls – Hide the pricing parameter from your API responses (by request).
- API: v2.04 REST Updates – Check out the changelog for the latest version improvements.
- TTS SSML Enhancements – New <speed:x> command now available for Text-to-Speech (TTS) voice messages.
TTS Custom Commands Guide ›
We’re always looking for ways to make TNZ faster, smarter, and easier to use - and your feedback plays a big part in that. If there’s something you’d love to see, or if you need help using any of the updates above, just reach out to our local support team. We’re here to help you get the most from your TNZ platform.
Stay tuned for more updates. Thanks for being part of the TNZ community.