Help Centre

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Setting Up Your Domains DNS For TNZ Email

Improve email deliverability with TNZ Email DNS setup. Learn how to configure SPF, DKIM, DMARC, and subdomains for secure sending and proper bounce handling.

Unsubscribe Option for SMS Messages

Adding and managing opt-out/unsubscribe requests

Fixing JSON Errors in n8n HTTP Requests

Learn how to resolve invalid JSON errors in n8n HTTP Request nodes when sending messages via TNZ.

Setting up an Alphanumeric Sender ID for Australian SMS (ACMA Assist Guide)

Learn how to register a custom Alphanumeric Sender ID for Australian SMS via TNZ and ACMA Assist. Follow our guide for ABN requirements and approval steps.

SMS Integration Guide: Yeastar Linkus Web Client and TNZ SMS

Use the Chat function in the Yeastar PBX Linkus Web Client to send and receive SMS messages

Changing Key Account Details

Updating account contacts and invoicing contacts

Configuring Email Notifications

Enable or disable email notifications for failed messages or received replies

Connecting your HubSpot Account

Connecting HubSpot to the TNZ SMS app

Creating a Contact List Spreadsheet for use with TNZ Messaging

Send SMS, Voice, Email & Fax Broadcasts from a contact list - export a list of contacts from your CRM/Database and import it into our dashboard

Creating and Using Custom TNZ MessageLink Landing Pages

Learn how to configure the [[CustomPage]] command and set up landing page templates

Cannot Log Into The Dashboard due to Session Expiration error

When logging into the Dashboard, if youre seeing the This may be due to session expiration, private browsing, or disabled third-party cookies error, read this article to learn why.

Company Details

Official TNZ Group Limited company details, including GST/IRD numbers, postal address, and banking instructions for New Zealand and Australian clients.