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FAQ

Take advantage of our cloud based platform with 'never busy' service, meaning calls to your numbers will never reach busy tone. When sending voice broadcasts, send up to 1000 simultaneous calls with burst capacity if required.

Services are charged on a monthly basis. Calling time is typically charged on a per-minute basis. See Pricing for details.

Reporting information can be accessed via the Web Dashboard at any time. See VoiceCast Reporting for information on voice broadcasting reporting.

Yes, we support a handful of TTS voices, varying in both gender and accent. See Text-to-Speech for details.

Currently, we do not record your voice files or voicemail greetings. We can provide a voice recording service whereby you can record your own voice files. For Voicemail-to-Email numbers, see the Changing My Voicemail Greeting guide. For Voice Broadcast recording, contact us for details.

You will need access to a web browser (you're reading this, so you've got this covered), access to email, an audio player (eg Windows Media Player or QuickTime) and if you're recording your own voice prompts, a mobile phone or microphone.

When recording audio files, aim to work with WAV files (8-bit, mono, 8000hz).

We aim to keep international toll costs competitive. Contact us for rates for specific countries.

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