Email to Fax

Hosted solution, no hardware required. You can send faxes electronically via the internet (email). You don't need a physical fax line, phone line or even a physical location! All actual faxing is handled by our server farm.

You can send faxes by addressing an email to thefaxnumber@fax.tnz.co.nz and attaching a document, PDF or image. See the Email-to-Fax Guide to learn more.

When sending a fax

1. You send a fax using email-to-fax
2. Our fax servers convert your email into a fax and send it to the fax number
3. The fax recipient receives a normal fax on their fax machine
4. Our fax server emails you a delivery report (advising the status of the fax)

When sending a fax, these file types are supported:

• Adobe® documents (pdf, etc)
• Microsoft Office® documents (doc, docx, ppt, pptx, xls, xlsx, etc)
• Openoffice/Libreoffice documents (odt, ods, etc)
• image file types (jpg, gif, tif, bmp, etc)
• and more (txt, html, etc)

You can send a fax to any fax number worldwide.

When sending an international fax, ensure to format the number like you would for a telephone call, eg 00[country code][area code][number] = 0061233334444

When your fax completes delivery, you will receive an email report advising if the fax was sent successfully or not.

If the delivery report states "Sent OK" you can be assured the fax machine received the fax. You can also view fax delivery reports using the online dashboard.

See the understanding fax delivery result codes guide for details.