Appointment Reminders

Send appointment reminders via SMS, Facebook, Email or Voice

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Integration Options
Multiple Message Types
Automation

Automate appointment reminders

With TNZ Messaging Platform, we can help your business to minimise no show appointments by sending automated reminders through SMS/TXT, Emails even voice calls!


What are the types of appointment reminders?

SMS Icon
SMS Reminders

Initiate appointment reminders by SMS and get confirmation back.

Email Icon
Email Reminders

Send email reminders using TNZ Rest API.

Voice Icon
Voice Reminders

Automated calls using recorded wave/mp3 file, or Text-To-Speech engine.

  • SMS Reminders - Reminders are delivered straight to the mobile phone. They are received on-the-go and are typically answered within a five minute timeframe. Mobile phones are able to reply to the text message to send a response.

  • Email Reminders - Send reminders via email as a low touch, low cost way of sending reminders automatically. We handle the email delivery and technicalities.

  • Voice Reminders - For the most responsive option, use voice! Reminders are delivered as a live voice call, whereby the recipient answers, listens to the message, and can optionally press a keypad button to confirm their appointment.


How do I text an appointment reminder?

Email Icon
SMS/TXT via Email

Send SMS messages from your email clients or SMTP Servers.

We convert the email into a SMS message.

Email Icon
SMS/TXT via Web Portal

Login our web portal, send SMS broadcasts with a few simple steps.

Retrieve delivery reports.

Email Icon
SMS/TXT via API

Interconnect existing applications with SMS APIs.

REST, HTTP/S POST, SOAP, SMTP APIs supported.

SMS appointment reminders can be submitted using a variety of methods -

  • Email to SMS is a simple and effective way to send text reminders. Its as easy as sending an email. The service converts the email into a text message and delivers it to the mobile phone.
    Recipients can reply to the message, which will be delivered straight into your email inbox!

  • Online Dashboard is great for managing larger reminders and tracking contacts, replies, opt-outs and delivery statuses. Store your contacts into our address book system, generate personalised appointment reminders with a few simple clicks. Track deliveries and replies in real-time!

  • SMS APIs are available for integrating SMS into your existing software platforms. Your applications can deliver SMS data to us via HTTP/S POST, SOAP and JSON/XML Rest APIs. The platform allows for flexible reporting - capture delivery reports and replies via email or via a webhook.


How do I make automated appointment reminder calls?

Email Icon
RoboCall via Email

Send Voice messages from your email clients or SMTP Servers.

We convert the email into a voice phone calls.

Email Icon
RoboCall via Web Portal

Send Voicemail messages with a few simple steps.

Upload your recorded voice file, or generate calls from our TTS engine.

Email Icon
RoboCall via API

Interconnect existing applications with Voice APIs.

REST, HTTP/S POST, SOAP, SMTP APIs supported.

Automated voice appoint reminder calls can be submitted using a variety of methods -

  • Email to Voice is a simple and effective way to send reminder phone calls. Send email with Text-To-Speech phrase or Wav/MP3 attatchments, our service converts the email into a voice call and delivers it to the phone.

  • Online Dashboard is great for managing larger reminders and tracking contacts, replies, opt-outs and delivery statuses. Store your contacts into our address book system, generate personalised appointment reminders with a few simple clicks. Track deliveries and replies in real-time!

  • Voice APIs are available for integrating automated voice call reminders into your existing software platforms. Your applications can deliver SMS data to us via HTTP/S POST, SOAP and JSON/XML Rest APIs. The platform allows for flexible reporting - capture delivery reports and replies via email or via a webhook.



Ways to Send Reminders

Steps to send a simple SMS reminder using your email client:

Step 1:   Open your Email Client
Supported email clients include Outlook, Thunderbird, Hotmail, Gmail, Xtra, Apple Mail, iOS, Android, Blackberry and more


Step 2:   Email's "To" contains the mobile number
mobilenumber@sms.tnz.co.nz


Step 3:   Type the message into the body of the email, then click Send!


Reply Messages:   If the mobile phone replies to the message, it will be delivered to you as an email. You can reply to the email to send a message back to the mobile phone.


Download the guide:   Download PDFHelp Guide - Email to SMS

Send a broadcast by attaching a CSV file of contacts.

Download the guide:   Download PDFHelp Guide - Email to SMS Broadcasting

Step 1:   Login to www.tnz.co.nz
Using your username and password


Step 2:   Select New Message | Send SMS from the menu


Step 3:   Complete the Send SMS wizard
Click the Submit button once completed


Step 4:   Track results in real-time
Using the View Messages | Messages Sent menu


Save guide as PDF:    Download PDFSending SMS Broadcasts using the Dashboard

The REST API is fully featured and supports multiple message types and tracking delivery results and responses.

Learn more about the REST API.

Alternative input methods such as FTP are supported. Contact us for information on other submission options.

PRICING

SMS Reminders
10c

/per SMS Part

  • No Set Up Fee
  • $20 per Month
  • 10c/SMS to NZ & AU Mobiles
  • 10c/minute to NZ Landlines & Mobiles
  • 5c/email
  • POA to Social & Mobile Apps
  • Voice Reminders
    10c

    /per minute

  • No Set Up Fee
  • $20 per Month
  • 10c/minute to NZ Landlines
  • 20c/minute to NZ Mobiles
  • POA for International Calls
  • Need more?





    Get in touch with your requirements

  • Volume Discounts
  • Account Manager
  • Service Customisation
  • Whitelabelling
  • Workflow Automation
  • Departmentalised Billing
  • * Pricing is in NZD excl GST

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