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Home > Services > TSMS > Two Way Messaging
>>  Two Way Messaging

Two Way Messaging


2-Way SMS is an efficient way to contact customers and colleagues via their mobile phone.
Send a text message and receive a reply back!



Why 2-Way SMS?

SMS messages are sent straight to a mobile phone. They are received on-the-go, allowing the recipient to respond quicker than email and with less distraction than a telephone call.

Text messages are typically answered and responded to within a five minute time frame - it's simple for the mobile phone user and it's as easy as an email from your PC.

The mobile phone can reply to the text message, which you receive in your email inbox!



Free Up Your Time




Once this simple SMS solution has been intoduced into your daily work flow, you will notice productivity increases instantly. Less time will be spent chasing customers and colleagues, freeing up your time for more intensive tasks.



Customer Convenience

The recipients of your text messages will receive your notification in their own time and can reply to it at a time that suits them. Receiving and replying to SMS takes little effort and can be done in a timely manner.








Get Started in Seconds!




Once your account has been activated, you can begin using the service immediately. It's as simple as sending an email, no training required!

Open up a new email, enter the mobile number into the "To" section of the email, followed by @sms.tnz.co.nz, type your text message into the email and click send!

Any replies to your messages will be delivered straight back into your email inbox.







Additional Features
  • The recipient of a TXT can reply to the message. Their response will be delivered as an email into your inbox!

  • Multiple messages can be sent to the same recipient. The system will analyse their reply and advise you which message they're replying to.

  • Fast delivery to the mobile phone with full Delivery Reports advising whether the text message was sent successfully.

  • Messages are delivered with country-specific timestamps. This means New Zealand SMS messages are received with the New Zealand local time, while messages you send to other countries will be received with their local time displayed.

  • Efficient and reliable delivery to Vodafone NZ, Telecom NZ and 2Degrees, as well as Australia, the United Kingdom and other worldwide mobile networks.

See Ways To Send for more information....





Two Way SMS is useful for:
  • Appointment Reminders and Confirmations
  • Simple Questions or Surveys
  • Time Schedules and Human Resources
  • Direct Customer Enquiries
  • Integration into a CRM or Salesforce solution
  • Communication between mobile sales teams, delivery drivers and other staff members






Find out about Electronic SMS

Overview
Find out about Sending SMS/TXT Messages from your PC

Ways to Send
Find out FAQs about Sending SMS

FAQs
Find out the costs of Sending SMS / TXT messages

Pricing