Bring your existing fax number to our network! Your current number can be moved from your existing telephone provider and used in conjunction with our fax service. If you don't already have a fax number, we can set you up with a brand new one!
"Never Busy Fax"
Our fax servers host hundreds of lines - your fax number will never be engaged and faxes you send will be sent instantly. You will have access to an almost unlimited number of lines for the price of one!
Hosted Solution, No Hardware Required
You can send and receive faxes electronically via the Internet (email, web, etc). You don't need a physical fax line, phone line or even a physical location! All actual faxing is handled by our server farm.
Full Archiving and Storage
All faxes that are sent and received are logged for up to 12 months. You can retrieve the fax image from the Web Portal at any time, which includes the time sent or received, the other party's fax number and any other relevant information. You can also receive copies of faxes to your email address for your own email archiving/storage. See SecureFax for information on disabling this feature.
Faxes you send will have real time logs and reports available. These reports include the result of the fax (success or failure), the reason for a failure, the number of times the fax was tried, the time and date a fax was sent/received, etc. Fax Transmission Reports are logged in the Web Portal and can optionally be emailed to the sender.
TFax can password protect your PDF file using Adobe's built-in password function. The TFax email servers support SSL/TLS. The Web Portal supports HTTPS. For full encryption options, see SecureFax.
Free Customer Support
Our Customer Services team is located in Auckland, New Zealand and offers free support via both email and telephone.
Blacklisting Options for Fax Spam
TFax manages a customer-driven blacklisting database. If you receive a spam fax, let us know! Common fax spamming telephone numbers are automatically blocked from sending to your fax number. You can also optionally blacklist fax numbers from sending to your own fax number (without affecting our other customers).
Send Faxes in an electronic format
TFax can handle many different file types and formats. A few of these file types include Microsoft Office® documents (doc, docx, ppt, pptx, xls, xlsx, etc), Openoffice/Libreoffice documents (odt, ods, etc), Adobe® documents (pdf, etc), image file types (jpg, gif, tif, bmp, etc) and more (txt, html, etc). When you send a fax, the fax server receives your fax document, converts it into a native fax file and begins sending. Faxes can be sent to any fax number worldwide (international faxing).
Receive Faxes in an electronic format
The fax servers can receive your faxes and deliver them to you as PDF or TIF files. Faxes can be retrieved from the Web Portal and/or emailed to up to 3 different email addresses. The fax is attached to an email as a simple PDF file, allowing easy access from mobile devices.