Add SMS to Zendesk
Unleash the power of TNZ's Zendesk integration, transforming the way you connect with your customers.
Effortlessly engage in SMS or Voice communications directly within Zendesk's tickets.
Stand out from the crowd with accessible and instant customer interactions.
Respond to Tickets using SMS
|Speed up Time-to-Resolution
Connect with your customers directly via SMS or Voice within Zendesk. Communicate with New Zealand, Australian and International mobiles.
|Track all correspondence within Zendesk
Enjoy centralized tracking of all communications in one place, eliminating the need for separate tools.
|Boost team efficiency
Empower your team to handle more tickets with less effort, thanks to streamlined SMS and Voice communications.
Plug TNZ's integration directly into your existing Zendesk setup with ease, and start reaping the benefits instantly.
- Register your TNZ account
- Add your Zendesk email address as a TNZ User (be sure to use the same email address that sends messages from Zendesk)
- Contact us to enable Zendesk connectivity for your User
- Start using the service!
Respond to tickets from your Zendesk dashboard and TNZ will handle the rest, delivering your replies via SMS or Voice. The Zendesk integration uses Email-to-SMS and Email-to-Voice - use the appropriate TO address when creating a new ticket.
/per SMS Part
Get in touch with your requirements
* Pricing is in NZD excl GST, charged per SMS Part