SOLUTIONS / HEALTHCARE

Connect your healthcare software to patient messaging.

Send appointment reminders, prescription-ready notices and survey invitations through TNZ. Connect your practice software, use the SMS API or send from email, with NZ support and fast delivery.

For general practices, aged-care providers and the software teams that support them.

Find the right connection for your healthcare team

Add messaging to a healthcare application, or choose a reminder tool for your practice. Each option below takes you to the product or integration details.

Build patient messages into your software

When your application marks a prescription as ready, send the patient a text through the SMS API. Use the same connection for reminders and other patient updates.

Explore the SMS API →

Add appointment reminders to your existing tools

If your practice software lacks reminders, connect a supported calendar or a CRM such as HubSpot. Send patients their appointment details before the visit.

Find an appointment reminder option →

Send a text from email

Use Email-to-SMS for messages from your inbox or software that can send email. Staff can contact patients from a tool they already use.

See how Email-to-SMS works →

Send updates and manage patient replies

Use the Dashboard for individual texts or group updates. See which messages received a reply and arrange email notifications for your team.

Explore the SMS Dashboard →

What does a missed appointment cost your practice?

An empty appointment leaves clinical time unused. A reminder gives the patient a chance to confirm or tell your team their plans have changed.

Our appointment-reminder article reviews published research and works through an illustrative return-on-investment calculation. Use it to compare reminder costs with the value of appointments in your practice.

Read the appointment reminder ROI example →
Personalised appointment reminder displayed as a text message on a mobile phone.
Make the reminder personal. Include the patient's name, your practice name and the appointment time.
TNZ Dashboard message view shown on a laptop.

When a patient replies YES

Your team can see the reply

The Dashboard shows that the patient replied. You can also receive an email notification so reception knows there is a response to review.

Your software can act on it

Use a webhook to send replies to your practice software. Your integration decides how to update the patient record or appointment.

Calendar tools can show confirmation

With TNZ's calendar automation tools, a YES reply adds a green tick to the appointment to show it is confirmed.

Compare reminder and confirmation options →

Custom Apps

Building a healthcare SaaS platform?

Add patient messaging to your own application through the SMS API. Send appointment reminders and prescription-ready notices, and use webhooks to bring replies back into your software.

Read the REST API documentation for messaging and reply handling, or choose a library for your application's language.

Explore SMS APIs →

SMS Sending Numbers

Built-In Short Codes

When you send SMS in New Zealand, your messages come from a TNZ Short Code, a 4-digit number like 3003. One is assigned to you automatically based on your message type. It's instant and included in your plan.

Most businesses start here. Built-in Short Codes work well for appointment reminders, alerts, and general business messaging, with no setup required.

Dedicated Short Codes

If you're running keyword campaigns (e.g. "Text INFO to 3003"), want full inbound SMS from any NZ mobile, or are building long-term brand recognition, a Dedicated Short Code gives you exclusive ownership of your number.

Not Sure Which You Need?

Start with a built-in Short Code and upgrade if you need more. Talk to our team, we'll give you an honest recommendation.

Built-In Short Code

Included in your plan

  • ✔  Automatically allocated based on your message type
  • ✔  Ready in minutes
  • ✔  Limited inbound SMS support (restricted to recent replies only)
  • ✔  Mobile pays to reply

Dedicated Short Code

Available as an add-on, view pricing and details

  • ✔  Your exclusive 4-digit, 5-digit or 6-digit number
  • ✔  Full inbound SMS, receive replies from any NZ mobile, anytime
  • ✔  Run unlimited SMS keyword campaigns (e.g. "Text INFO to 3003")
  • ✔  Build consistent brand recognition across all your messages
  • ✔  Choose Standard Code or Free-to-Text (free for the mobile to reply)

Our $20 Starter Plan Offers You

Experience the difference with a complimentary trial. Discover how our messaging solutions can elevate your business communications. Free Trial. No credit card, no commitment.

  • One platform, one subscription
  • No Minimum Term
  • 20 Team Members
  • Dashboard, APIs & Integrations
  • SMS, Email, Voice & Fax features
  • $0 Set Up Fee
  • $20 Monthly Fee
  • SMS from 10c / SMS Part

Need More?

Our Sales Team is ready to assist with queries, custom integrations, enterprise reporting, bespoke APIs, volume/usage discounts, and more.

VIEW BUSINESS PRICING
  • Volume Discounts
  • Account Manager
  • Service Customisation
  • Whitelabelling
  • Workflow Automation
  • Departmentalised Billing
Agency Solutions

Build SMS automations for clients

Connect client workflows to TNZ messaging through popular tools like N8n, GoHighLevel, Zapier, Make, and more.

  • CRM and workflow integrations
  • SMS automation pathways
  • API and SDK options
  • SubAccount reporting for rebilling
  • Whitelabel reporting and dashboards

Start your free trial today!

Ready to revolutionise your messaging?
Connect with people anywhere - boost engagement, responses and conversations.

20 credits over 14-days. No obligation. No credit card required.