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Home > Services > VoiceCast | TTS > Ways to Send
>>  VoiceCast / TTS Service - Ways to Send

VoiceCast Ways to Send



Via the Web
  1. Log into your TNZ Online Account
  2. Click New Message then Send VoiceCast
  3. Follow the Steps (Upload your audio files, then upload your contact list)
  4. Click Send!
Via Email
For a simple Voice Message to a single telephone number:

  1. Create a new email
  2. Insert telephonenumber@voice.tnz.co.nz into the "To:" section of the Email.
    e.g. 099293000@voice.tnz.co.nz
  3. Insert a reference into the Subject of the Email.
    e.g. My message to CustomerXYZ
  4. Insert your text-to-speech message into the body of the email. Leave the email body blank if you are attaching a SFV Control File.
  5. If you wish to send the VoiceCast to a list of contact numbers, attach a CSV file to the email (the column heading should be "Main Phone").
  6. Click Send!

For a broadcast Voice Message to multiple telephone numbers:

  1. Create a new email
  2. Insert broadcast@voice.tnz.co.nz into the "To:" section of the Email.
  3. Insert a reference into the Subject of the Email.
    e.g. My message to CustomerXYZ
  4. Insert your text-to-speech message into the body of the email. Leave the email body blank if you are attaching a SFV Control File.
  5. Attach a CSV file of telephone numbers to the email (the column heading should be "Main Phone").
  6. Click Send!

Via SOAP API
SOAP can be used to transmit SFV and CSV information.
The SFV is a control file that contains voice data.
The CSV is a contact list that contains telephone numbers and custom information (if required).

Please contact a TNZ Representative for URLs and requirements.






Advanced VoiceCast Building
Some Voice Broadcasts can be complex, requiring bespoke set up options that couldn't be satisfied with a Web Portal system.
To satisfy this requirements of VoiceCast Power Users, we have given users access to the heart of the VoiceCast sytem; through the Control File itself.

The Control File is a simple text based file named Main.SFV.
The Control File is able to produce voice calls containing a mixture of both text-to-speech (TTS) and human recorded voice (audio files, or WAV files).

SFV files can be transmitted to the VoiceCast system via Email as an attachment, or via SOAP.

See the "Building VoiceCast Control Files (SFV)" guide for further information.






Responses, Reports and Real Time Data
Once the calling has completed, you will receive a report containing individual information on each call.
Information includes the number of seconds the call was active, which keypad buttons were pressed, whether the call reached a human or an answerphone, etc.

For Example:

Destination,Seconds,Date,Status,Result,Answers
+6499293000,80,Thursday, 10 May 2014 11:09 a.m.,SUCCESS,Sent Ok,Main=1,RecordMessage=3
+6499293001,47,Thursday, 10 May 2014 11:10 a.m.,SUCCESS,Sent Ok,Main=2,RecordMessage=1
+6499293002,32,Thursday, 10 May 2014 11:11 a.m.,SUCCESS,Answerphone,Answerphone
+6499293003,0,Thursday, 10 May 2014 11:12 a.m.,FAILED,Bad Number/No Answer (NUR),Main


Reports and Statistics can be viewed in real-time via the Web Portal.
You can download information on what has completed, why certain calls failed, what recipients pressed on their keypad and even resend failed calls, all in an easy to read format.
Calls are also able to be cancelled, rescheduled and delayed using the Web Portal.





General information on Voice Broadcasting
Overview
Learn about the Features of Voice Broadcast
Features
Learn how Voice Broadcast transmits voice messages
How it Works
Learn how to Send Voice Broadcasts
Ways to Send
Frequently Asked Questions about Voice Broadcasting
FAQs
Costs and Pricing for Voice Broadcasts
Pricing