Automate Your Gym Communication

Topics:   Explainers SMS – 06 Oct, 2025

Automate Your Gym Communication

Picture this: It's 5pm Friday, your spin instructor's just called in sick, and you need to notify 20 members before they drive across town. Your member list is in your CRM, but there's no SMS function. You're manually copying phone numbers, sending individual texts, hoping you don't miss anyone...

Sound familiar?

You're not alone. Most gym owners we talk to are spending at least a day a week on basic communication admin - chasing renewals, sending class updates, welcoming new members. And here's the kicker: most CRMs and membership software don't include SMS messaging, leaving you to fill the gaps manually.

What if you could get that day back?

TNZ plugs the SMS gap in whatever system you're already using. Whether that's your existing CRM, Google Calendar, or membership portal - TNZ slots right in, turning your current setup into a communication powerhouse.

Turn Your Current System Into a Communication Machine

The beauty of TNZ is that you don't need to rip and replace anything. We work with what you've got:

  • Already use a CRM? Add TNZ's SMS capability without changing platforms. Your member data stays put, but now you can text them directly.
  • Run everything through Google Calendar? Connect TNZ to automatically send class reminders, cancellation alerts, or follow-up messages based on your bookings.
  • Got membership software? TNZ integrates seamlessly, so when someone's renewal is due or their trial expires, the right message goes out automatically.
  • Still using spreadsheets? No judgement here - TNZ works with those too. Upload your lists and start automating straight away.

The Admin Tasks That Eat Your Week

Let's be honest about where your time actually goes:

  • Membership renewals: Instead of manually checking who's due and sending individual reminders, set up an automated sequence. Email 30 days out, SMS at 7 days, final notice for overdue payments. Done.
  • New member onboarding: The moment someone signs up for a trial, they get a welcome text with facility codes, class times, and what to bring. When their trial ends, an automatic follow-up with a simple joining link converts more trials to memberships.
  • Last-minute changes: Instructor sick? Equipment breakdown? Weather cancellation? One click sends an instant SMS to everyone affected, complete with rebooking options or alternative times.
  • Class reminders: No more no-shows killing your energy. Automated reminders 24 hours and 2 hours before classes keep attendance steady and members engaged.

Why Gyms Choose TNZ Over Other Messaging Platforms

  • It works with what you already have: Most messaging services want you to migrate everything to their platform. TNZ plugs into your existing setup - no data migration, no staff retraining, no disruption.
  • All channels in one place: SMS, email, voice calls - manage everything from one dashboard or let your integrations handle it automatically.
  • Two-way conversations: Members can reply to your messages. Confirm payments, book classes, ask questions - all replies come back to your TNZ dashboard organised and trackable.
  • Transparent pricing: $20/month platform fee plus 10c per SMS. No contracts, no hidden costs, no surprise bills. Scale up or down as your membership grows. 
  • Kiwi support: Need help? Our Auckland-based team actually answers the phone. No offshore call centres, no chatbots - just real people who understand New Zealand businesses.

Set It Up in Minutes, Save Hours Every Week

Here's what most gym owners do first:

  • Connect your existing system (CRM, calendar, or membership portal)
  • Set up renewal reminders (the biggest time-saver)
  • Create class cancellation templates (for those emergency situations)
  • Add new member welcome sequences (improve trial conversion)

Most customers see immediate time savings on renewals alone. Everything else is bonus efficiency.

Start Your Free Trial - No Credit Card Required

See how much admin time you can claw back. Connect your current system, set up a few automated messages, and watch TNZ handle the follow-ups while you focus on what actually grows your business.

Try TNZ free for 14 days - no setup fees, no contracts, no risk. Just better communication and more time back in your week.

Start Your Free Trial →

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