Twilio vs TNZ: Feature-by-Feature Comparison
| Feature | Twilio | TNZ |
|---|---|---|
| Local Support | International only | Real humans in NZ & AU |
| Local Data Hosting | US/EU servers | Hosted in NZ & AU |
| Local Billing | USD, GBP, JPY | NZD, AUD, USD, EUR |
| Local Carrier Expertise | Limited | Deep understanding of UEMA & ACMA rules |
| Onboarding & Setup | Self-service | Guided, local onboarding team |
| NZ Short Code Hosting | Limited or expensive | Fully managed & economic |
| Unified Platform | Split across services (e.g. SendGrid) | One dashboard, one API |
| Fallback Automation | DIY coding required | Built-in fallback using Workflows |
| Contact Management Tools | Add-on | Included as standard |
| Support Availability | Paid tiers only | Included free |
| Product Roadmap | US-centric | Driven by NZ & AU business needs |
| Developer API Simplicity | Fragmented services & keys | One unified API |
Twilio: The Fragmented Approach
-
Multiple, Separate APIs
Requires different APIs, endpoints, and licenses for core services like SMS (Twilio) and Email (SendGrid). -
Complex Integration
Switching channels or adding services often means integrating entirely new products. -
Manual Fallback Coding Required
Developers must write, test, and maintain their own custom logic for any channel failover. -
Elevated Product Tiers
Key functionality and advanced features are locked behind enterprise-tier plans, increasing costs.
TNZ: The Multi-Channel API
-
One API, All Channels
Send SMS, Email, Voice, and Fax using a single, unified REST API with one API Key. -
API for Easy Migration
Our REST API uses parameter names compatible with Twilio, allowing you to switch providers with minimal code changes. -
Built-in Fallback Automation
Automatically trigger SMS, Voice or Email on message failure, no complex DIY coding required. -
Key Functionality
Core functionality available on Starter pricing with no hidden costs or enterprise lock-in.
Designed for Developers & Businesses
Mass Communication
Send SMS messages quickly and easily, whether you're broadcasting to thousands or sending a single message, without rate limits.
Templates & Workflows
Allow your users to design intelligent templates and workflows using the interactive TNZ Dashboard and call them from the API.
Modern Messaging
Support for emojis, built-in URL shortener, and file sharing ensure your messages are engaging and comprehensive.
Real-Time Monitoring
Track message delivery and engagement with real-time status updates, including link click rates and received SMS.
Contact-Based Messaging
Send multi-channel messages to contacts, tracking their journey through workflows.
Easy Integration
Seamlessly integrate with your existing systems using our REST API, designed for easy migration from Twilio.
Simple, Predictable Pricing
Avoid bill shock with a single, transparent subscription. With TNZ, you get access to our entire platform, paying for what you use in your local currency.
Twilio
Pay-per-product
- Multiple Products & Subscriptions
- Separate services for SMS and Email (SendGrid)
- Complex stack with multiple add-ons
- Billing in USD
- Confusing pricing & currency fees
TNZ
$20 per Month
- One Platform, One Subscription
- Access to SMS, Email & Voice
- Per-message billing model
- Billing in NZD, AUD, USD or EUR
- One predictable, simple bill
"Switching to TNZ has been super easy. Just a quick URL change and we were up and running with much lower messaging costs. We rationalised multiple services into a single API endpoint."
Time to Switch? Start your free trial today!
Skip the ticket queues. Say goodbye to bill shock.
And finally work with a messaging partner who gets your region, your goals, and your need for clarity.
20 credits over 14-days. No obligation. No credit card required.