Last updated: September 16th 2021

NodeJS Library Introduction

Using a single NodeJS library, NodeJS developers can send Email, SMS, Fax, Voice and Text-to-Speech messages using their own software.

Register your account

If you don't have an account, head to https://www.tnz.co.nz/Customer/SignUp/ and fill in the form.


Create an API user

You'll need a Sender and APIKey to authenticate with the Library/API.

You can request this from your TNZ Representative or if you have a Dashboard login you can generate one under: Users | Outbound Users | Create

You can use one Sender/APIKey for multiple use-cases - the SubAccount and Department values can be specified for rebilling.


Understanding the NodeJS Library basics

Save hundreds of lines of code and hours of time by add the TNZ NodeJS library into your project. Using one package and simple code tweaks, your software can send Email, SMS, Fax, Voice and Text-to-Speech messages.

For a brief overview of the API, see the TNZ API Structure guide.


Download the Library:

Download and install the 'tnzapi' using npm: npm i tnzapi

TNZAPI npm Package

Alternatively you can download package from tnzapi-2.1.0.zip



Reference the Library:

Reference the library in your code: const tnzapi = require('tnzapi');



Send Messages using the Library:

Using the [request].SendMessage(callback_function); function, the package will connect to TNZ's REST API (in JSON format) and send messages.



Capture Status & Replies using the Library:

Message Status and Received Messages can be captured using a Webhook (a POST to your nominated URL), or can be Polled for using the Library's [request].Poll(callback_function); function.

See Status Reporting and Receive Messages.

Send Messages - build your application with the NodeJS Library

Find instructions for each Message Type:

Sending Email - Send Email via TNZ NodeJS Library

 

Send Email (Basic):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Send.Email({
    "FromEmail": "from@test.com",             // Optional : Sets From Email Address - leave blank to use your api username as email sender
    "EmailSubject": "Test Email",             // Email Subject
    "MessagePlain": "Test Email Body",        // Email Body
    "Destinations": [                         // Email Recipients
      { "Recipient": "email@test.com" }
    ]
})

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                // Send Message
                                                

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Send Email (Advanced):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",         // API Username
    "APIKey": "YOUR_API_KEY",               // API Key
});

var request = client.Send.Email();

request.MessageID   = "ID12345";            // Your custom MessageID
request.Reference   = "Test Email - Advanced version";

request.SMTPFrom    = "email@test.com";     // Sender SMTP From Address
request.From        = "Test Email";         // Sender Email Name
request.FromEmail   = "from@test.com";      // Sender Email Address
request.ReplyTo     = "reply@test.com";     // Set Reply To

request.EmailSubject    = "Test Email";
request.MessagePlain    = "Test Email Body";
request.MessageHTML     = "<html><body><p>This is <b>Test message body</b>. Thank you so much!</p></body></html>";

request.Destinations    = [
    {
        "Recipient": "email1@test.com",     // Recipient Email Address
        "Company": "Test Company",          // Company Name
        "Attention": "Test Recipient",      // Attention
        "Custom1": "Custom1",               // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    },
    {
        "Recipient": "email2@test.com",     // Recipient Email Address
        "Company": "Test Company 2",        // Company Name
        "Attention": "Test Recipient 2",    // Attention
        "Custom1": "Custom1",               // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    }
]

request.AddAttachment("C:\\File1.pdf");     // Add Attachment
request.AddAttachment("C:\\File2.pdf");     // Add Attachment

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
}

request.SendMessage(callback);              // Send Email
                                                

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
EmailSubject Test Email Sets the email subject
MessagePlain Hello,

This is a test message.

Thank you.
Content used for the message/plain section of the email (overrides 'Template')
Destinations {"Recipient": "john.doe@example.com"} Email address to receive the message (for detailed formatting, see the Destinations parameter below)

Optional parameters

Parameter Example Value Description
MessageID ID12345 Tracking ID or message description. Leave black if you want us to generate one.
Reference Test1 Reference of your message
SendTime new DateTime() Delay sending until the specified date/time (YYYY-MM-DD HH:mm in your local timezone, specified by your Sender setting or overridden using the TimeZone command)
Timezone New Zealand User's local timezone (see Setting Timezones)
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
Department Department01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
ChargeCode BillingGroup01 Bespoke app cost allocation code (for invoice segmentation)
SMTPFrom noreply@example.com Sets the email Sender/Return-Path at the SMTP level (this address receives bounce-back emails and is used for SPF/DKIM type authentication; 'FromEmail' is used if not specified)
From noreply Sets the email sender's Friendly Name (seen by the email recipient)
FromEmail noreply@example.com Sets the email sender's Email Address (seen by the email recipient; API 'Sender' is used if not specified)
ReplyTo reply@example.com Sets the email sender's Reply-To Address (if the recipient replies, the Reply To will receive the reply)
MessageHTML <html>Hello,<br /><br />This is a test message.<br /><br />Thank you.</html> Content used for the message/html section of the email (overrides 'Template' and 'MessagePlain')
Destinations > Recipient john.doe@example.com Recipient of the email
> Attention John Doe Recipient's friendly name
> Company Example Corp Recipient's company
> Custom1 Customisable field
> Custom2 Customisable field
Attachments > Name Sample.pdf Attachment's filename
> Data %%Base-64%% Base-64 encoded value of the attached file

Functions

Function Usage Description
AddRecipient() AddRecipient(string recipient); Function to add a single message recipient
AddAttachment() AddAttachment(string file_location); Function to add a single attachment to the message (the NodeJS library will grab the file contents from the specified file location)
SendMessage(callback_function) SendMessage(callback_function); Function to submit messages to TNZ REST API

Returns CallBack object

Sending SMS - Send SMS/TXT via NodeJS

 

Send SMS (Basic):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",       // API Username
    "APIKey": "YOUR_API_KEY",             // API Key
});

var request = client.Send.SMS({
    "Reference": "Test",                  // Optional
    "Message": "Test SMS",                // SMS Message
    "Destinations": [                     // SMS Recipients
      { "Recipient": "+64211231234" }
    ]
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);            // Send Message                                                

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Send SMS (Advanced):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Send.SMS();

request.MessageID = "ID12345";                          // MessageID - Leave blank to auto-generate
request.Reference = "Test SMS - Advanced version";      // Reference
request.SMSEmailReply = "REPLY_EMAIL_ADDRESS";          // Email address to receive reply back

request.CharacterConversion = true;                     //  Convert multi-byte characters into normalised GSM character 
request.MessageText = "Test SMS Message for [[Attention]] at [[Company]]. Click [[File1]] | [[File2]] to download files.";

request.Destinations = [
    {
        "Recipient": "+64211231234",                    // Recipient Mobile Number
        "Company": "Test Company",                      // Company Name
        "Attention": "Test Recipient",                  // Attention
        "Custom1": "Custom1",                           // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    },
    {
        "Recipient": "+64271231234",                    // Recipient Mobile Number
        "Company": "Test Company 2",                    // Company Name
        "Attention": "Test Recipient 2",                // Attention
        "Custom1": "Custom1",                           // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    }
];

request.AddAttachment("C:\\File1.pdf");
request.AddAttachment("C:\\File2.pdf");

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                          // Send Message                                                

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
Message Hello, this is a test message from Department01. Thank you. Plain or UTF-8 formatted SMS message
Destinations {"Recipient": "+6421000002"} Mobile number to receive the message (for detailed formatting, see the Destinations parameter below)

Optional parameters

Parameter Example Value Description
MessageID ID12345 Tracking ID or message description. Leave black if you want us to generate one.
Reference Test1 Tracking ID or message description
SendTime new DateTime() Delay sending until the specified date/time (YYYY-MM-DD HH:mm in your local timezone, specified by your Sender setting or overridden using the TimeZone command)
TimeZone New Zealand User's local timezone (see Setting Timezones)
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
Department Department01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
ChargeCode BillingGroup01 Bespoke app cost allocation code (for invoice segmentation)
FromNumber +6421000001 Setting SMS origination number, short code(s) will override in New Zealand - Not for New Zealand.
SMSEmailReply person.one@domain.com For email (SMTP) reply receipt notifications
CharacterConversion True Convert multi-byte characters into normalised GSM character format. ie. © to (C)
Message Hello, view the link at [[Link:https://www.example.com/path/to/page.html]] or view the file at [[File1]] or reply at [[REPLY]] or OptOut at [[STOP]] An example Message that uses the URL Shortener, File Link, Reply Link and Unsubscribe functions
Destinations > Recipient +6421000001 Recipient of the SMS in E.164 internationalised format (for localized or friendly formatting, contact your account manager)
> Attention John Doe Recipient's friendly name
> Company Example Corp Recipient's company
> Custom1 Customisable field
> Custom2 Customisable field

Functions

Function Usage Description
AddRecipient() AddRecipient(string recipient); Function to add a single message recipient
AddAttachment() AddAttachment(string file_location); Function to add a single attachment to the message (the NodeJS library will grab the file contents from the specified file location)
SendMessage(callback_function) SendMessage(callback_function); Function to submit messages to TNZ REST API

Returns CallBack object

Sending Faxes - Send Fax via NodeJS

 

Send Fax (Basic):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Send.Fax({
    "Reference": "Test",                      // Optional
    "Destinations": [                         // Fax Numbers
        {"Recipient":"+6491231234"}
    ]         
});

request.AddAttachment("C:/File1.pdf");        // Fax Documents

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                // Send Message                                                

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Send Fax (Advanced):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",                 // API Username
    "APIKey": "YOUR_API_KEY",                       // API Key
});

var request = client.Send.Fax();

request.MessageID = "ID12345";                      // MessageID - Leave blank to auto-generate
request.Reference = "Test Fax - Advanced version";  // Reference

request.Resolution = "High";                        // Resolution - High/Low
request.CSID = "TEST FAX";                          // CSID

request.RetryAttempts = 3;                          // RetryAttempts - no of retries
request.RetryPeriod = 1;                            // RetryPeriod - no of minutes between retries

request.Destinations = [
    {
        "Recipient": "+6491231234",                 // Fax number
        "Company": "Test Company",                  // Company Name
        "Attention": "Test Recipient",              // Attention
        "Custom1": "Custom1",                       // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    },
    {
        "Recipient": "+6471231234",                 // Fax number
        "Company": "Test Company 2",                // Company Name
        "Attention": "Test Recipient",              // Attention
        "Custom1": "Custom1",                       // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4",
        "Custom5": "Custom5"
    }
];

request.AddAttachment("C:\\File1.pdf");             // Add Fax Document         
request.AddAttachment("C:\\File2.pdf");

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                      // Send Message                                                

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
Destinations {"Recipient": "+6495005001"} Fax number(s) to receive the message (for detailed formatting, see the Destinations parameter below)
Attachments > Name Sample.pdf Fax document's filename
> Data %%Base-64%% Base-64 encoded value of the document

Optional parameters

Parameter Example Value Description
MessageID ID12345 Tracking ID or message description. Leave black if you want us to generate one.
Reference Test1 Reference of your message
SendTime new DateTime() Delay sending until the specified date/time (YYYY-MM-DD HH:mm in your local timezone, specified by your Sender setting or overridden using the TimeZone command)
Timezone New Zealand User's local timezone (see Setting Timezones)
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
Department Department01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
ChargeCode BillingGroup01 Bespoke app cost allocation code (for invoice segmentation)
WatermarkFolder Folder01 Directory/location of Watermark file to use
WatermarkFirstPage Watermark File Name Watermark file to apply to the first page only
WatermarkAllPages Watermark File Name Watermark file to apply to all pages
Resolution High Quality of the fax image. High for better quality, low for lower quality (faster delivery speed)
CSID Station ID Called Subscriber Identification - Maximum 30 characters
RetryAttempts 3 Number of retries (retry_period required)
RetryPeriod 1 Minutes between retries (retry_attempts required)
Destinations > Recipient +6495005000 Recipient of the Fax in E.164 internationalised format (for localized or friendly formatting, contact your account manager)
> Attention John Doe Recipient's friendly name
> Company Example Corp Recipient's company
> Custom1 Customisable field
> Custom2 Customisable field

Functions

Function Usage Description
AddRecipient() AddRecipient(string recipient); Function to add a single message recipient
AddAttachment() AddAttachment(string file_location); Function to add a single attachment to the message (the NodeJS library will grab the file contents from the specified file location)
SendMessage(callback_function) SendMessage(callback_function); Function to submit messages to TNZ REST API

Returns CallBack object

Sending Voice (Voicemail) - Send VoiceCast via NodeJS

 

Send Voice (Basic):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

request = client.Send.Voice({
    "Destinations": [                         // Phone numbers to call
      { "Recipient": "+6491231234" }
    ]
});

// Message to play - WAV format, 16-bit, 8000hz recommended
request.AddVoiceFile("MessageToPeople","C:/voice.wav");

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                // Send Message                                                

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Send Voice (Advanced):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",                   // API Username
    "APIKey": "YOUR_API_KEY",                         // API Key
});

request = client.Send.Voice();

request.MessageID = "ID12345";                        // MessageID - Leave blank to auto-generate
request.Reference = "Test Voice - Advanced version";  // Reference

request.CallerID = "+6499999999";                     // Caller ID
request.BillingAccount = "TEST BILLING ACCOUNT";      // Billing Account (Sub Account)
request.ReportTo = "report@example.com";              // Email address to receive reports

request.NumberOfOperators = 5;                        // No of Operators - Limits the maximum simultaneous calls
request.RetryAttempts = 3;                            // No of retries
request.RetryPeriod = 1;                              // Period between retries (minutes)

//
// Message to play when call answered - WAV format, 16-bit, 8000hz recommended
//
request.AddVoiceFile("MessageToPeople","C:/message-to-people.wav");

//
// Message to play when answerphone detected - WAV format, 16-bit, 8000hz recommended
//
request.AddVoiceFile("MessageToAnswerPhones","C:/message-to-answerphones.wav");

//
// Message to play when a keypad option is pressed - WAV format, 16-bit, 8000hz recommended
//
request.AddVoiceFile("CallRouteMessageToPeople","C:/call-route-message-to-people.wav");

//
// Message to play when a all centre representative answering the connected call - WAV format, 16-bit, 8000hz recommended
//
request.AddVoiceFile("CallRouteMessageToOperators","C:/call-route-message-to-operators.wav");

//
// Message to play when an unregistered keypad button is pressed - WAV format, 16-bit, 8000hz recommended
//
request.AddVoiceFile("CallRouteMessageOnWrongKey","C:/call-route-message-on-wrong-key.wav");

//
// Adding Keypad options - WAV format, 16-bit, 8000hz recommended
//
request.AddKeypad(1,"+6491111111","C:\\key1-play-message.wav");
request.AddKeypad(2,"+6492222222");

request.Destinations = [
    {
        "Recipient": "+64211111111",                  // Recipient Phone Number
        "Custom1": "Custom1",                         // Custom Field
        "Custom2": "Custom2", 
        "Custom3": "Custom3", 
        "Custom4": "Custom4"  
    },  
    { 
        "Recipient": "+64212222222",                  // Recipient Phone Number
        "Custom1": "Custom1",                         // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4"
    }
]

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                        // Send Message                                                

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageToPeople [Base64encoded data] The audio data played if the call is answered by a human (WAV format, 16-bit, 8000hz)
Destinations {"Recipient": "+6495005001"} Telephone number(s) to receive the message (for detailed formatting, see the Destinations parameter below)

Optional parameters

Parameter Example Value Description
MessageID ID12345 Tracking ID or message description. Leave black if you want us to generate one.
Reference Test1 Reference of your message
SendTime new DateTime() Delay sending until the specified date/time (YYYY-MM-DD HH:mm in your local timezone, specified by your Sender setting or overridden using the TimeZone command)
Timezone New Zealand User's local timezone (see Setting Timezones)
BillingAccount BillingAccount01 Used for reporting, billing and Web Dashboard segmentation (called SubAccount). See the TNZ API Structure guide's Cost Tracking & Rebilling section.
Department Department01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
ChargeCode BillingGroup01 Bespoke app cost allocation code (for invoice segmentation)
ReportTo report@example.com For email (SMTP) message delivery report notifications.
MessageToAnswerphones [Base64encoded data] The audio data played when the call is answered by an answering machine/voicemail service (WAV format, 16-bit, 8000hz)
Keypads > Tone 1 Keypad for call connection (supports buttons 1-9)
> RouteNumber +64800123123 Telephone number for call routing in dialling format
> PlayFile C:\Message.wav Audio file played to B-Party when a keypad option is pressed (WAV format, 16-bit, 8000hz), eg "Thank you. You have pressed keypad 1."
CallRouteMessageToPeople [Base64encoded data] Audio data played when a keypad option is pressed (WAV format, 16-bit, 8000hz), eg "Connecting you now."
CallRouteMessageToOperators [Base64encoded data] Audio data played to the call centre representative answering the connected call (WAV format, 16-bit, 8000hz), eg "Incoming Text To Speech call."
CallRouteMessageOnWrongKey [Base64encoded data] Audio data played when an unregistered keypad button is pressed (WAV format, 16-bit, 8000hz), eg "Sorry, you have pressed an invalid key. Please try again"
NumberOfOperators 5 Limits the maximum simultaneous calls (where multiple 'Destinations' are listed)
RetryAttempts 3 Number of retry attempts if the recipients line is busy or unavailable
RetryPeriod 1 Minutes apart when performing retries
CallerID +6495005000 Sets the Caller ID used on the call (must be E.164 format)
Options Customisable field that allows advanced voice options including recording survey responses, recording phone numbers, playing IVR options, capturing DTMF tones for account numbers or credit card numbers, etc.
Destinations > Recipient +6495005000 Recipient of the call in E.164 internationalised format (for localized or friendly formatting, contact your account manager)
> Custom1 Customisable field
> Custom2 Customisable field
> Custom3 Customisable field
> Custom4 Customisable field

Functions

Function Usage Description
AddRecipient() AddRecipient("+642711112222"); Function to add a single message recipient
AddKeypad() AddKeypad(int tone,string route_number, string file_location); Function to add a keypad option (init tone=keypad button, route_number=number to divert the call to)
AddVoiceFile() AddVoiceFile("MessageToPeople", "C:\\message.wav"); Function to add a WAV audio file to the message (the NodeJS library will grab the file contents from the specified file location)
SendMessage() SendMessage(callback_function); Function to submit messages to TNZ REST API

Returns CallBack object

Sending Voice Text To Speech - Send TTS Calls via NodeJS

 

Send TextToSpeech (Basic):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Send.TTS({
    "MessageToPeople": "Hi there!",           // Message to play
    "Destinations": [                         // Recipients
      { "Recipient": "+6491231234" }
    ]
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                // Send Message                                                

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Send TextToSpeech (Advanced):


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",                   // API Username
    "APIKey": "YOUR_API_KEY",                         // API Key
});

var request = client.Send.TTS();

request.MessageID = "ID12345";                        // MessageID - Leave blank to auto-generate
request.Reference = "Test TTS - Advanced version";    // Reference

request.CallerID = "+6499999999";                     // Caller ID
request.BillingAccount = "TEST BILLING ACCOUNT";      // Billing Account (Sub Account)
request.ReportTo = "report@example.com";              // Email address to receive reports

request.NumberOfOperators = 10;                       // No of Operators - Limits the maximum simultaneous calls
request.RetryAttempts = 3;                            // No of retries
request.RetryPeriod = 1;                              // Period between retries (minutes)

request.TTSVoiceType = "Female1";                     // TTS Voice Engine

//
// Message to play when call answered
//
request.MessageToPeople = "Hello, this is a call from Department01. This is relevant information. Press one to be connected to our call centre.";

//
// Message to play when answerphone detected
//
request.MessageToAnswerPhones = "Hello, sorry we missed you. This is a call from Department 01. Please contact us on 0800 123123.";

//
// Message to play when a keypad option is pressed
//
request.CallRouteMessageToPeople = "Connecting you now.";

//
// Message to play when a all centre representative answering the connected call
//
request.CallRouteMessageToOperators = "Incoming Text To Speech call.";

//
// Message to play when an unregistered keypad button is pressed
//
request.CallRouteMessageOnWrongKey = "Sorry, you have pressed an invalid key. Please try again.";

//
// Adding Keypad options
//
request.AddKeypad(1,"+6491111111");
request.AddKeypad(2,"+6492222222","You pressed 2");

request.Destinations = [
    {
        "Recipient": "+64211111111",                  // Recipient Phone Number
        "Company": "Company 1",                       // Company
        "Attention": "Person 1",                      // Attention
        "Custom1": "Custom1",                         // Custom Field
        "Custom2": "Custom2", 
        "Custom3": "Custom3", 
        "Custom4": "Custom4"  
    },  
    { 
        "Recipient": "+64212222222",                  // Recipient Phone Number
        "Company": "Company 2",                       // Company
        "Attention": "Person 2",                      // Attention
        "Custom1": "Custom1",                         // Custom Field
        "Custom2": "Custom2",
        "Custom3": "Custom3",
        "Custom4": "Custom4"
    }
];

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendMessage(callback);                        // Send Message                                                

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageToPeople Hello, this is a call from Department01. This is relevant information. Press one to be connected to our call centre. The text-to-speech message played if the call is answered by a human (may optionally include SSML commands)
Destinations {"Recipient": "+6495005001"} Telephone number(s) to receive the message (for detailed formatting, see the Destinations parameter below)

Optional parameters

Parameter Example Value Description
MessageID ID12345 Tracking ID or message description. Leave black if you want us to generate one.
Reference Test1 Reference of your message
SendTime new DateTime() Delay sending until the specified date/time (YYYY-MM-DD HH:mm in your local timezone, specified by your Sender setting or overridden using the TimeZone command)
Timezone New Zealand User's local timezone (see Setting Timezones)
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
Department Department01 Used for reporting, billing and Web Dashboard segmentation. See the TNZ API Structure guide's Cost Tracking & Rebilling section.
ChargeCode BillingGroup01 Bespoke app cost allocation code (for invoice segmentation)
ReportTo report@example.com For email (SMTP) message delivery report notifications.
MessageToAnswerphones Hello, sorry we missed you. This is a call from Department 01. Please contact us on 0800 123123. The text-to-speech message played when the call is answered by an answering machine/voicemail service (may optionally include SSML commands)
Keypads > Tone 1 Keypad for call connection (supports buttons 1-9)
> RouteNumber +64800123123 Telephone number for call routing in dialling format
> Play You pressed Keypad 1 Message played to B-Party when a keypad option is pressed
CallRouteMessageToPeople Connecting you now. Text-to-speech message played when a keypad option is pressed
CallRouteMessageToOperators Incoming Text To Speech call. Text-to-speech message played to the call centre representative answering the connected call
CallRouteMessageOnWrongKey Sorry, you have pressed an invalid key. Please try again. Text-to-speech message played when an unregistered keypad button is pressed
NumberOfOperators 5 Limits the maximum simultaneous calls (where multiple 'Recipients' are listed)
RetryAttempts 3 Number of retry attempts if the recipients line is busy or unavailable
RetryPeriod 1 Minutes apart when performing retries
CallerID 6495005000 Sets the Caller ID used on the call (must be E.164 format)
TTSVoiceType Female1 Text-to-Speech voice to use (Male1, Female1, Nicole, Russell, Amy, Brian, Emma)
Options Customisable field that allows advanced voice options including recording survey responses, recording phone numbers, playing IVR options, capturing DTMF tones for account numbers or credit card numbers, etc.
Destinations > Recipient +6495005000 Recipient of the call in E.164 internationalised format (for localized or friendly formatting, contact your account manager)
> Attention John Doe Recipient's friendly name
> Company Example Corp Recipient's company
> Custom1 Customisable field
> Custom2 Customisable field

Functions

Function Usage Description
AddRecipient() AddRecipient("+642711112222"); Function to add a single message recipient
AddKeypad() AddKeypad(int tone, string route_number, string tts_message); Function to add a keypad option (init tone=keypad button, route_number=number to divert the call to, tts_message=message to play)
SendMessage() SendMessage(callback_function); Function to submit messages to TNZ REST API

Returns CallBack object

Sending messages in test mode

Under request object you can specify an additional Mode=Test parameter.

Mode=Test means any messages will be handled by the API, instantly called a SUCCESS and the success report will be delivered to you. This is a useful way to end-to-end test without sending a live message.


# Test mode
request.Mode = "Test"
                                              

Edit Messages - Edit a submitted message

Once a message has been sent, you can retry a failed message, reschedule a delayed message, abort a delayed message and edit the NumberOfOperators value on Voice/TTS messages.


Retry Sending - Resubmit a failed message

If your message is 'Failed' (sending completed and was unsuccessful), you can use this API module to retry sending.

The Retry is applied to a specific MessageID. If you use common MessageID values across multiple messages, it will apply to the most recent message and only if the Status was Failed.


Set Resubmit:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Resubmit({
    "MessageID": "ID123456"                   // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);                                          

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Set Resubmit:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Resubmit({
    "MessageID": "ID123456"                   // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);                                          

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ResubmitRequest Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 MessageID the Action should apply to

ResubmitRequestResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
Status Transmit Current Status of your message
JobNum ABCD1234 Your Job Number
Action Resubmit What action (Resubmit) was requested
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)



Reschedule Sending - Adjust the Delayed Sending Date/Time

If you have an existing Delayed message (scheduled for sending at a future date/time), you can use this API module to adjust the sending date/time.

The adjustment is applied to a specific MessageID. If you use common MessageID values across multiple messages, it will apply to the most recent message.


Set Reschedule:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Reschedule({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
    "SendTime": "2020-05-12 12:00:00"         // New Date/Time
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);
                                          

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Set Reschedule:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Reschedule({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
    "SendTime": "2020-05-12 12:00:00"         // New Date/Time
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);
                                          

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RescheduleRequest Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 MessageID the Action should apply to
SendTime 2020-05-12 14:05:00 Reschedule sending for the specified date/time (YYYY-MM-DD HH:mm in your Account/Sender's default timezone setting)

RescheduleRequestResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
Status Delayed Current Status of your message
JobNum ABCD1234 Your Job Number
Action Reschedule What action (Reschedule) was requested
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)



Abort Sending - Cancel/Delete a Message from the Queue

If you have an existing Delayed message (scheduled for sending at a future date/time) you can use this API module to Cancel sending of the message.

The cancellation is applied to a specific MessageID. If you use common MessageID values across multiple messages, it will apply to the most recent message.


Set Abort:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Abort({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback)                 // Abort Job
                                          

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Set Abort:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Abort({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);                // Abort Job
                                          

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AbortRequest Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 MessageID the Action should apply to

AbortRequestResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
Status Pending Current Status of your message
JobNum ABCD1234 Your Job Number
Action Abort What action (Abort) was requested
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)



Adjust NumberOfOperators - Change the Voice/Text-to-Speech NumberOfOperators Value

When sending a Voice/Text-to-Speech message, you may specify the NumberOfOperators value (limits the quantity of simultaneous/concurrent calls). You can use this API module to adjust the NumberOfOperators value in real-time.

The cancellation is applied to a specific MessageID. If you use common MessageID values across multiple messages, it will apply to the most recent message.


Change NumberOfOperators:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Pacing({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
    "NumberOfOperators": 1                    // No of operators
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);                                          

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Change NumberOfOperators:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Set.Pacing({
    "MessageID": "ID123456",                  // MessageID generated from system OR your message ID if specified
    "NumberOfOperators": 1                    // No of operators
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.SendRequest(callback);                                          

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PacingRequest Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 MessageID the Action should apply to
NumberOfOperators 4 NumberOfOperators value to apply

PacingRequestResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
Status Pending Current Status of your message
JobNum ABCD1234 Your Job Number
Action Pacing What action (Pacing) was requested
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)

Status Reporting - Reporting and event tracking

Delivery Reports advise whether delivery was successful. If not, it will describe why.

Each delivery report type is optional and multiple delivery report types can be used.



Web Dashboard - Tracking message statuses via the online dashboard

You will be supplied with a Web Dashboard login at registration. The Dashboard can be used to set up new sender/token pairs, as well as track sent and replied messages. You can drill into specific messages to view individual events, such as delivery attempts, retries, replies, results, clicks, etc.



SMTP Email - Receive message statuses via email

Delivery reports are emailed as an HTML email for viewing by an end-user. Your sales representative can enable this for you.

Whitelabelling of SMTP Email reports is available.

The email address to receive SMS Reply reports can be specified on the original message submission using the SMSEmailReply parameter.



Webhook - Message statuses delivered via a webhook

If you are set up to receive Status webhooks, you will also be receiving SMS Received webhooks.

To receive Delivery Reports via Webhook, please advise the URL to submit to.

Webhooks are delivered as an HTTP POST in either XML or JSON format (your preference).
Webhook failures are retried every five minutes for a maximum of 24 hours.

Supplied parameters are:



Parameter Example Value Description
Sender application@domain.com Webhook sender authentication (can configure a unique Sender if required)
APIKey ta8wr7ymd Webhook token authentication (can configure a unique APIKey if required)
Type SMS Type of Message ('Email', 'SMS', 'Fax', 'Voice', 'TextToSpeech', or 'SMSReply')
Destination +6421000001 Destination that the webhook is for (alphanumeric field, where telephone/mobile numbers are supplied in E.164 internationalised format)
MessageID js82hn8n MessageID parameter supplied when sending your original API call
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation
Department Department01 Used for reporting, billing and Web Dashboard segmentation
JobNumber 10C7B9A0 Eight digit alphanumeric tracking number (our internal Job Number)
SentTime 16/10/2018 13:43 p.m. Time message was completed (Sender's local time time in 'YYYY-MM-DD HH:mm tt' format)
Status SUCCESS For submission results, values are SUCCESS, FAILED, PENDING
For reply reports, this will be RECEIVED
For additional analytics, this will be UPDATED
Result Sent OK Final delivery result and/or the cause for a message delivery failure
For a list of possible values, see SMS, Fax, Voice, TextToSpeech
Email result codes are defined by the receiving email server
For reply reports, this will be RECEIVED
For additional analytics, this will be the event description
Message This is a reply. This field will only contain data if 'Type=SMSReply'
Price 0.20 Your cost for this transaction, charged by us to you
Detail SMSParts:2 Additional billing detail: "SMSParts", "FaxPages", "VoiceMinutes", "Size", "Prompts"
URL https://www.example.com/webhook The URL this webhook is sent to
RESPONSEMODE JSON This webhook's format


GET Status Poll - Track message statuses using a GET poll

You are able to poll for the status of a message via the GET Status API.

The Poll should be configured to timeout after 48 hours with no result.

Reference : TNZAPI.Messaging.Get

Get Status:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.Status({
    "MessageID": "ID12345"                    // MessageID generated from system OR your message ID if specified
})

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);
                                          

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Get Status:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.Status({
    "MessageID": "ID12345"                    // MessageID generated from system OR your message ID if specified
})

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);
                                          

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 Your provided Message ID or TNZ Group generated Message ID

Receive Messages - Track messages received

Currently, tracking SMS Received is supported.

Tracking of faxes and voicemail received is scheduled for a future release. Let your account manager know if this interests you.



Web Dashboard - Tracking messages received via the online dashboard

You will be supplied with a Web Dashboard login at registration. The Dashboard can be used to set up new sender/token pairs, as well as track sent and replied messages. You can drill into specific messages to view individual events, such as delivery attempts, retries, replies, results, clicks, etc.



SMTP Email - Track messages received via email

Delivery reports are emailed as an HTML email for viewing by an end-user. Your sales representative can enable this for you.
Whitelabelling of SMTP Email reports is available.

When submitting SMS messages, specify the SMSEmailReply parameter.



Webhook - Messages received data delivered via a webhook

If you are set up to receive Status webhooks, you will also be receiving SMS Received webhooks.

To receive SMS replies via Webhook, please advise the URL to submit to.

Webhooks are delivered as an HTTP POST in either XML or JSON format (your preference).
Webhook failures are retried every five minutes for a maximum of 24 hours.

The mobile has 7 days to reply to a message. Any replies received after the 7 day window will be treated as a new message.


Supplied parameters are:


Parameter Example Value Description
Sender application@domain.com Webhook sender authentication (can configure a unique Sender if required)
APIKey ta8wr7ymd Webhook token authentication (can configure a unique APIKey if required)
Type SMSReply Type of Message ('Email', 'SMS', 'Fax', 'Voice', 'TextToSpeech', or 'SMSReply')
Destination +6421000001 Destination that the webhook is for (alphanumeric field, where telephone/mobile numbers are supplied in E.164 internationalised format)
MessageID js82hn8n MessageID parameter supplied when sending your original API call
SubAccount SubAccount01 Used for reporting, billing and Web Dashboard segmentation
Department Department01 Used for reporting, billing and Web Dashboard segmentation
JobNumber 10C7B9A0 Eight digit alphanumeric tracking number (our internal Job Number)
SentTime 16/10/2018 13:43 p.m. Time reply message was received
Status RECEIVED For submission results, values are SUCCESS, FAILED, PENDING
For reply reports, this will be RECEIVED
For additional analytics, this will be UPDATED
Result RECEIVED Final delivery result and/or the cause for a message delivery failure
For reply reports, this will be RECEIVED
For additional analytics, this will be the event description
Message This is a reply. This field will only contain data if 'Type=SMSReply'
Price 0.20 Your cost for the outbound message sent, charged by us to you (no cost for the reply received)
Detail SMSParts:2 Additional billing detail: "SMSParts", "FaxPages", "VoiceMinutes", "Size", "Prompts" on the outbound message sent (not the SMS Received)
URL https://www.example.com/webhook The URL this webhook is sent to
RESPONSEMODE JSON This webhook's format


GET SMS Received Poll - Track SMS Received using a GET poll

You are able to poll for all received SMS messages in a given time-frame.

The Poll should be configured to timeout after 48 hours with no result.

Reference : TNZAPI.Messaging.Get

Get SMS Received:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.SMSReceived({
    "TimePeriod": 1440                        // Return results from the last x minutes
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);                                          

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Get SMS Reply:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.SMSReceived({
    "TimePeriod": 1440                        // Return results from the last x minutes
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);                                          

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
TimePeriod 1440 Return results from the last x minutes

SMSReceivedResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
ReceivedMessages SMSReceivedMessage List of SMS messages received
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)

SMSReceivedMessage object parameters

Parameter Example Value Description
Date 2019-12-01 14:02:03 Date/Time SMS was received (yyyy-mm-dd HH:mm:ss)
From +6421000001 Sender of the SMS in E.164 internationalised format
MessageText This is a reply back from the mobile phone. The SMS message received


GET SMS Reply Poll - Track SMS replies using a GET poll

You are able to poll for replies to a specific SMS message, tracked using the MessageID on the outbound message.

The Poll should be configured to timeout after 48 hours with no result.

Reference : TNZAPI.Messaging.Get

Get SMS Reply:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.SMSReply({
    "MessageID": "ID12345"                    // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);
                                          

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Get SMS Reply:


const tnzapi = require('tnzapi');

const client = new tnzapi({
    "Sender": "YOUR_EMAIL_ADDRESS",           // API Username
    "APIKey": "YOUR_API_KEY",                 // API Key
});

var request = client.Get.SMSReply({
    "MessageID": "ID12345"                    // MessageID generated from system OR your message ID if specified
});

var callback = function(data) {
    console.log("Response:",JSON.stringify(data, null, "  "));
};

request.Poll(callback);
                                          

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Required parameters

Parameter Example Value Description
Sender application@domain.com Sender value set up in Create a new API user token
APIKey ta8wr7ymd APIKey value set up in Create a new API user token
MessageID ID123456 Your provided Message ID or TNZ Group generated Message ID

SMSReceivedResult object parameters

Parameter Example Value Description
Result Success Result of your API call (not the result of the message)
Status Received Status of your job
MessageID AAAAAAAA-BBBB-BBBB-CCCC-DDDDDDDDDDDD Your provided Message ID or TNZ Group generated Message ID
JobNum 10AB20CE Eight digit alphanumeric tracking number (our internal Job Number)
Account 102030 Your TNZ Account
SubAccount Your supplied TNZ SubAccount
Department Your supplied TNZ Department
SentMessage SMSSentMessage Object Details of your sent message
ReceivedMessages SMSReceivedMessage Objects Details of your received message(s)
ErrorMessage Missing Sender Reason for the API call failure (see a list of possible values: TNZ API Errors)

SMSSentMessage object parameters

Parameter Example Value Description
Date 2019-12-01 14:02:03 Date/Time SMS was received (yyyy-mm-dd HH:mm:ss)
Destination 6421000001 Recipient of the SMS in E.164 internationalised format
MessageText This is an outbound message sent via API. Plain or UTF-8 formatted SMS message sent

SMSReceivedMessage object parameters

Parameter Example Value Description
Date 2019-12-01 14:02:03 Date/Time SMS was received (yyyy-mm-dd HH:mm:ss)
From +6421000001 Sender of the SMS in E.164 internationalised format
MessageText This is a reply back from the mobile phone. The SMS message received

Versioning

As new versions of the APIs are released, this API reference guide will be updated to reflect the latest version and features supported:
API Version ChangeLog


Frequently Asked Questions

Yes, full international delivery is supported.
The maximum request size supported is 20MB. This is our server side limitation. Your client side limitation may be smaller.
There is no limit to the number of Destinations (in either format), provided you do not breach the maximum request size.
There is a limit of 10 files specified in a single request. There is no file size limitation, provided you do not breach the maximum request size.
Yes, we support email security measures. Contact us for further information on setting up your own security measures for whitelabeled messages delivered with the API.
You can send a wide range of file types, including Microsoft Office® documents (doc, docx, ppt, pptx, xls, xlsx, etc), Openoffice/Libreoffice documents (odt, ods, etc), Adobe® documents (pdf, etc), image file types (jpg, gif, tif, bmp, etc) and more (txt, html, etc).
SMS messages are sent and charged in blocks of characters. One text message is 160 characters. By default, we will limit your message to three-message-parts in length (459 characters using the GSM character set, or 210 characters using Unicode/UCS-2). This can be increased on request. See the SMS Message Parts and Concatenated SMS guide for further information.
Yes, we can provide a daily or monthly email report (as an attached CSV file) containing data on messages sent. This can be used for billing (contains costs) or for reporting (doesn’t contain costs).
Yes, encrypted submissions are accepted via HTTPS. SSL/TLS is also supported for outbound email messages provided the receiving email server supports this.
Some networks support customised SMS Caller IDs. This can be configured using your Web Dashboard.
Your Fax Caller ID can be configured using your Web Dashboard.
Your Voice and TextToSpeech Caller ID is specified on a per-message basis using the 'CallerID' parameter.