Configuration:

Monitoring Service requires following settings (Through Web Portal):

• Public accessible IP Address or DNS - e.g. www.tnz.co.nz or xxx.xxx.xx.xxx (IP Address)
• Port Number - ie: 80 for web service, 22 for SSH service
• Protocol - TCP/UDP
• Interval - How often we have to check
• Retry Interval - How often we should retry checking your server if check failed
• Retries - How many times we should retry checking your server if check failed
• Email Address - Email Address(es) to receive notifications
• Mobile Number - Mobile phone number(s) to receive notifications

How it works:

TNZ Group's Monitoring Service is based on a server's public IP address or DNS record. Our Monitoring Server will check the port based on the periods that you have configured. This is how it works:

• The Monitoring server checks your server based on IP/DNS and Port number
• If Success, wait for specified interval for next check
• If Failed, wait for specified retry interval and retry
• If it reaches specified number of retries, send Email and/or SMS notification
• Keep checking the failed server until it comes back online
• If the server comes back, send another notification to indicate it is up and running